Discover Yeosu — Support

Help, contact, and answers to common questions.

Contact us

Email is the fastest way to reach us. Write in English or Korean — both are fine.

discoveryeosu@aol.com

We read every message and reply as soon as we can. When reporting a problem, telling us your device model, iOS version, and the screen you were on helps us fix it faster.

Report something out of date

Discover Yeosu is a curated guide, and places in Yeosu open, move, and close. If an opening time is wrong, a restaurant has shut down, or a description needs correcting, email us and we will update it. Content in the app refreshes over the air, so corrections reach everyone without waiting for an app update.

Frequently asked questions

Do I need an account?

No. There is no sign-up, no login, and no paywall. Open the app and everything is available.

Is the app free?

Yes. Discover Yeosu is free to use.

The app shows an error or will not load.

Discover Yeosu needs an internet connection — listings, maps, and translations are fetched live. Check your connection or Wi-Fi, then close and reopen the app. If it keeps failing, email us with your device model and what you were doing.

Why does the app ask for my location?

Location is optional. It is used only to show how far a place is from you and to work out directions. Decline it and the rest of the app still works — you simply will not see distances.

Why does the app ask for the microphone?

The microphone is used only by the translator, and only while you are using its Speak button for spoken input. It is not used anywhere else in the app.

How do I change my advertising privacy choices?

Open the Menu tab and tap "Ad privacy options" to reopen the consent form and change your answer at any time. You can also control app tracking in iOS under Settings, Privacy & Security, Tracking.

What personal data do you hold about me?

There is no account, so we hold no profile for you. Saved favourites stay on your own device. Full details are in the privacy policy linked below. If you have a question about your data or want to make a request, email us and we will respond.

What can the translator do?

The translator works between Korean and any of the 186 languages in its language picker, so you can arrive speaking almost anything and still be understood. Type a sentence, or press Speak to dictate it, and show the Korean result to the person you are talking to; the swap arrows reverse the direction. Quick phrases collects the sentences travelers actually need — the English ones are answered straight from a phrasebook stored inside the app, so they work with no signal at all. Everything else is translated online, so the translator needs a connection.

What languages is the app in?

The whole app — every screen, listing and description — is available in seven languages: English (EN), Japanese (JA), Simplified Chinese (CN), Traditional Chinese (TW), Spanish (ES), Russian (RU) and French (FR). Pick one from the language button in the header, which shows the two-letter code of the language you are reading — the app opens in English until you choose, and remembers your choice after that. Korean is not offered as an interface language, since the guide is written for visitors who do not read Korean, but the built-in translator covers 186 languages paired with Korean, and every listing carries its Korean name so you can show it to someone.

About the app

Discover Yeosu is a travel guide to Yeosu, on the southern coast of Korea, published in seven languages — English, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Russian and French. It covers attractions, restaurants, cafes and bars, places to stay, shopping, a map with directions, and practical tools for translation in 186 languages, transit, banking, and finding a hospital or pharmacy.